Siemens Industry’s Technical Support supports you fast and competently in all technical queries with numerous tailored offers – from basic support right up to individual support contracts. Even products that have already been discontinued or are no longer available for delivery are fully supported so that the value of an investment is safeguarded in the long term.
High planning security and optimized engineering effort.
Maximum implementation reliability and fast commissioning.
Improved availability of machinery and plants.
The most important features at a glance
The contact data of your Technical Support can be found in the Siemens Contact Partner Database.
If you have a support contract with Siemens Industry, you can find the access data in your documents.
Also use the Support Request, the fast, electronic entry channel for questions regarding Siemens Industry products.
In addition to the free basic support, there are service packages subject to a fee with which you can ensure faster processing or also the processing of more complex problems. Your Siemens contact person can tell you what packages are available for your products.
Aotewell will be happy to answer questions regarding Technical Support services.